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Emails, Letters & Labels

Course overview

Learn how to communicate with your families through iSAMS. Make use of features like templates, merge fields, headed paper and letter signatures to easily send out your favourite communications in seconds.


Users who contact students and parents directly via email and/or letter. You'll need at least write access to Student Manager and/or Admissions.

If you find you're unable to use the Email Wizard, speak to your school IT team who may need to enable Two-Factor Authentication for you.


29 minutes.


You should be able to run basic searches in Student Manager, navigate around the module and recognise the fields in the student record. In addition, Custom Groups are very useful when you're looking to email a specific set of parents and contacts. It is recommended that you complete the course(s) below first:


Although accessible on all devices, this course works best on a desktop or laptop PC. A headset or speakers are recommended. 

Course contents

Get in Touch Quickly and Easily

  • Get in Touch Quickly and Easily


  • A Detailed Look at the Email Editor
  • Email Templates
  • Manage Email Templates

Letters & Labels

  • Letter Templates
  • Managing Letter Templates
  • Generate Letters
  • Headed Paper, Signatures and Labels
  • Put it All Together

What's included?

  • 5 videos
  • Step-by-step instructions
  • Detailed working examples
  • Animations

Get the most out of the email editor

Create and use email templates

Generate mail merges with letter and label templates

Meet the instructor

Duncan McCorkindale

E-Learning Content Developer
Duncan joined iSAMS in 2019, with a strong and varied background in Learning and Development. He has since helped hundreds of our schools make a success of their move to iSAMS, and is passionate about helping everyone get the most out of their system.

Outside of work, Duncan enjoys playing music and exploring the waters and forests of the Wye Valley.